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Commission for Complaints for Telecom-television Services (CCTS)

CCTS is an independent agency whose mandate is to resolve consumers’ and small businesses’ telecom service complaints, and consumers’ TV service complaints -- free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

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