en
My Requests
Following
I'D LIKE TO CHAT WITH A REPRESENTATIVE
I'D LIKE TO SUBMIT A SUPPORT REQUEST
Submit a Request
Contact Us
Is your question unavailable?
Chat with a Representative
Submit a Request
Attachments:

Logo

Current DSL Internet Outages

Outage Report - Last updated    

If you are experiencing an issue that is not listed below, please reach out to us through our TekSavvy Help page and submit a request. Please include your account information so we can troubleshoot your connection and diagnose your issue. TekSavvy can also be reached directly at 1-877-779-1575.   

Please note that as TekSavvy deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an ETR (estimated time of repair) and may not have much detail on the cause of these issues. Any information we do receive will be posted here.    

New developing issues:        

  • None at this time.

Current service interruptions:       

Reported on 6/26/2017 3:15 PM           
Location impacted: Redbridge, ON (P0H2A0 area)     
Symptoms: Slow Speeds   
Estimated time of repair: None at this time   
  
Reported on 7/27/2017 6:25 PM 
Location impacted: Amherstburg, ON (N9V 2T2 area) 
Symptoms: Slow Speeds             
Estimated time of repair: None at this time    
       
Reported on 8/15/2017 2:20 PM     
Location impacted: Consecon, ON (K0K1T0 area)
Symptoms: Peak Time Slow Speeds    
Estimated time of repair: None at this time   
     
Reported on 9/24/2017 10:10 PM     
Location impacted: York, ON (M6M5C6 area)
Symptoms: Common Fault - Intermittent Sync    
Estimated time of repair: None at this time  
 
 
Service interruptions resolved within the last 24 hours: 
 
Reported on 9/24/2017 7:00 PM 
Location impacted: York, ON (M9N1T2 area)
Symptoms: No Sync  
Estimated time of repair: 9/25/2017 6:55 AM

Reported on 9/24/2017 3:00 PM 
Location impacted: Brampton, ON (L6V2R4 area)
Symptoms: No Sync  
Estimated time of repair: 9/25/2017 6:55 AM
 
Reported on 9/24/2017 5:20 PM 
Location impacted: Ottawa, ON (K4A0L9 area)
Symptoms: No Sync  
Estimated time of repair: 9/25/2017 6:55 AM
 
Reported on 9/24/2017 4:00 PM   
Location impacted: Toronto, Ontario (M4E2R6 area)
Symptoms: No Sync  
Estimated time of repair: 9/25/2017 6:55 AM
 
Reported on 9/24/2017 4:00 PM 
Location impacted: Markham, ON (L6B0P3 area)
Symptoms: No Sync  
Estimated time of repair: 9/25/2017 6:55 AM
 
=== Dial Up ===
 
Current service interruptions:  

• No issues at this time. 

Service interruptions resolved within the last 24 hours:

 • None at this time  
 

Still experiencing issues after an outage has been confirmed resolved?

If you are still experiencing issues after a previous outage has been resolved, please unplug your equipment for 15 minutes and re-plug it. If this does not bring you back online, please reach out to us through our TekSavvy Help page and submit a request. Please include your account information so we can troubleshoot your connection and diagnose your issue. TekSavvy can also be reached directly at 1-877-779-1575.

Thank you,

TekSavvy Team             

   

Have more questions? Submit a request
Powered by Zendesk