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Current DSL Internet Outages

Outage Report - Last updated         

If you are experiencing an issue that is not listed below, please reach out to us through our TekSavvy Help page and submit a request. Please include your account information so we can troubleshoot your connection and diagnose your issue. TekSavvy can also be reached directly at 1-877-779-1575.   

Please note that as TekSavvy deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an ETR (estimated time of repair) and may not have much detail on the cause of these issues. Any information we do receive will be posted here.  

Current service interruptions:

Reported on 6/13/2017 3:00 PM   
Location impacted: Petawawa, ON (K8H2X3 area)                  
Symptoms: Slow Speeds            
Estimated time of repair: None at this time  
           
Reported on 6/26/2017 3:15 PM       
Location impacted: Phelps, ON (P0H2A0 area)      
Symptoms: Slow Speeds
Estimated time of repair: None at this time  
 
Reported on 7/22/2017 11:20 AM     
Location impacted: Cambridge, ON (N1T1L2 area)      
Symptoms: Common Fault - No Sync
Estimated time of repair: None at this time    
 
 
Service interruptions resolved within the last 24 hours:   
 
Reported on 7/21/2017 6:45 PM     
Location impacted: Toronto, ON (M5V2J5 area)      
Symptoms: Common Fault - No Sync
Estimated time of repair: Confirmed Resolved 7/22/2017 10:15 AM    
 
Reported on 7/21/2017 10:10 PM     
Location impacted: Toronto, ON (M6S3E5 area)       
Symptoms: Common Fault - No Sync
Estimated time of repair: Confirmed Resolved 7/22/2017 10:15 AM   
 
Reported on 7/22/2017 6:10 PM     
Location impacted: Mississauga, ON (L5M5M9 area)       
Symptoms: No IP addresses
Estimated time of repair: Confirmed Resolved 7/23/2017 5:15 PM    
 
 
=== Dial Up ===
 
Current service interruptions:  

• No issues at this time. 

Service interruptions resolved within the last 24 hours:

 • None at this time 
 

Still experiencing issues after an outage has been confirmed resolved?

If you are still experiencing issues after a previous outage has been resolved, please unplug your equipment for 15 minutes and re-plug it. If this does not bring you back online, please reach out to us through our TekSavvy Help page and submit a request. Please include your account information so we can troubleshoot your connection and diagnose your issue. TekSavvy can also be reached directly at 1-877-779-1575.

Thank you,

TekSavvy Team         

   

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