You can reduce (or increase) the number of rings before TekTalk voicemail answers a call through the TekTalk customer portal.
- Login using your phone number and voicemail pin code.
- Click on the "Settings" tab.
- Click on the "Messages" tab.
- Adjust the "Incoming calls are forwarded to voicemail after" setting to the time in seconds you desire.
- Click "Apply".
Please note: You adjust the number of rings based on time as opposed to directly setting how many rings you would like. Each ring equates to approximately 6 seconds. As such 30 seconds would result in around 5 rings.
ALSO: The above setting is ONLY available in the "Advanced" customer portal. If upon going to the "Messages" tab you do NOT see the correct option, please contact us for assistance.