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How do I make my Call Display show both the name and number of saved contacts?

By default, both the name and number of a contact should be shown on your call display. If this is not the case please perform the following steps:

  1. Log in to the TekTalk portal using your phone number and voicemail pin code.
  2. Click on the "Settings" tab.
  3. Click on the "Calls" tab.
  4. Ensure that "Display Caller name" and "Display caller number" are both checked.
  5. Click "Apply".
Your caller display should now be showing both the name and number or all incoming callers. If this information is STILL not showing up:
  1. Click on the "Contacts" tab.
  2. Select the effected contact and click "Delete"
  3. Recreate the deleted contact starting with their name, then their number.
If you are still experiencing this issue please contact us for further assistance.
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