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When do I plug in my TekSavvy modem after switching from another ISP?

Cable Internet:

For new service activations, you should plug your TekSavvy modem in after the installation technician has completed his/her work.

For transfers which do not require a technician dispatch, you can plug your new modem in any time between 8am and 5pm; Our service should become active some time within this range. 

DSL Internet:

You should be able to switch over to your TekSavvy modem any time on the day of your activation. If the DSL/Broadband light turns solid green, you have an active DSL signal.

Note: You may need to setup your modem or router with your login credentials for DSL service. You should have received these in an email.

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