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Where can I find my vlnumber?

If you require your VL number please contact us using the following template:

Subject: OID-##### (can be found on your invoice) - VL Number Request
Body: Include 4 out of the following 6 identifiers to verify your identity

  • Phone number on record
  • Account holder’s name or name of business
  • Service Address
  • Billing email address on record
  • Last four digits of the Credit Card on record
  • Last payment amount ($)


NOTE: VL Numbers are only available for our Cable internet customers in Quebec.

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