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How can I change my TekSavvy Service?

 

Most package changes can be conveniently made through the MyAccount portal. To perform a package change through the portal, please follow the directions provided below:

  1. Log into the MyAccount portal.
  2. Click on the Services tab.
  3. Click on the Details link for the service you wish to upgrade.
  4. Click on the Upgrade Service Package button.
  5. Click the radio button next to the package you wish to change to, then click Next
    Note: Only packages that the you qualify for will be displayed.
  6. Review your change request then click Submit.

You can also call in and speak with our Customer Service team at 1.877.779.1575.

Important: Changing from a grandfathered plan is not currently possible in the MyAccount portal. If you are on a grandfathered plan, you will need to reach out to our Customer Service team by phone to make a change.