en
My Requests
Following
I'D LIKE TO CHAT WITH A REPRESENTATIVE
I'D LIKE TO SUBMIT A SUPPORT REQUEST
Submit a Request
Contact Us
Is your question unavailable?
Chat with a Representative
Submit a Request
Attachments:

Logo

Sagemcom 2864: Modem Setup (Bridged)

The following steps will guide you through how to setup your Sagemcom 2864 in bridge mode. Bridge mode will disable the advanced features of the Sagemcom modem (wireless, firewall, etc.) and is only recommended for advanced users who wish to make use of a separate device for these purposes.

If you require a more basic setup, please click here.

  1. Navigate to the modem's web interface. (192.168.2.1)
  2. Login using the default username and password. (admin for both)
  3. Click the Internet link. Left hand side of page
  4. Click on the Internet tab. Top of page
  5. Clear the User ID and Password fields.
  6. Click the Save button.
  7. Click on the Wireless link. Left hand side of page
  8. Select Disable for Primary Wireless Network and Guest Wireless Network.
  9. Click the Save button.
  10. Click on the Network link. Left hand side of page
  11. Select Disable for DHCP Status.
  12. Click the Save button.

Please Note: You will need to setup an alternate device (such as a router) to log into our service using your TekSavvy username and password. If you require assistance with this you will need to contact your router manufacturer for support.

Alternatively you can grant internet access to a single computer by following one of the below guides. This is not recommended as a long term solution:

 

Have more questions? Submit a request
Powered by Zendesk