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Hitron CGNM-3550 Wireless Set Up / Wireless Channel Changes

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Wireless Setup  | Wireless Channel Change

WHAT YOU NEED BEFORE YOU BEGIN:

  • Your Hitron CGNM-3550 modem/router, plugged in and powered on.
  • A computer, tablet, phone, or other devices with internet browsing software installed – Internet Explorer, Firefox, Chrome, and Safari, are typical examples.
  • A connection between your device and the Hitron CGNM-3550. We recommend doing this by connecting an Ethernet cord from your device to one of the LAN ports on the back of the Hitron CGNM-3550, but you can also do this using WiFi.

 Wireless Setup

It is recommended to name the 2.4GHz and 5GHz networks different in some way to ensure devices don't get 'confused' and jump back and forth between networks.

  1. Navigate to the Hitron CGNM-3550's user interface. (192.168.0.1)
  2. Enter your administrative username and password in the Username and Password fields, then click Login.
    • If you have not altered the username and password, use the default credentials of cusadmin for the username and password for the password.
    • Hitron_3350_login.JPG
  3. Click on the Wireless tab.
  4. Click on the Basic Settings tab.
  5. Click on the 2.4G tab.
  6. Under Basic Settings, set the Wireless Enabled to ON.
  7. Under Multiple SSID Settings and 2.4G Primary SSID, set the Network Name (SSID) field to your preferred network name for the 2.4GHz network.
  8. Select your preferred Security Mode and Auth Mode. You can leave this as Defaults.
  9. Select either AES or TKIP/AES for Encrypt Mode.
  10. Enter your preferred wireless password in the Password field.
  11. Click Save Changes.
  12. Click on the 5G tab.
  13. Under Basic Settings, set the Wireless Enabled to ON.
  14. Under Multiple SSID Settings and 5G Primary SSID, set the Network Name (SSID) field to your preferred network name for the 5GHz network.
  15. Select your preferred Security Mode and Auth Mode. You can leave this as Defaults.
  16. Select either AES or TKIP/AES for Encrypt Mode.
  17. Enter your preferred wireless password in the Password field.
  18. Click Save Changes.

Hitron_3350_Wireless_2.JPG

 Wireless Channel Change

  1. Test your internet's speed using a computer that is connected to the modem by a wired connection. This ensures that the problem is actually with your wireless and not a problem with your internet connection in general.
  2. Navigate to the Hitron CGNM-3550's user interface. (192.168.0.1)
  3. Enter your administrative username and password in the Username and Password fields, then click Login.
    • If you have not altered the username and password, use the default credentials of cusadmin for the username and password for the password.
    • Hitron_3350_login.JPG
  4. Click on the Wireless tab.
  5. Select the Wireless network to change. Normally this will be the 2.4 that is congested. Set the Basic Setting - Wireless channel field to either 1, 6, or 11 (for 2.4GHz); you can select any available channel on 5GHz. Hitron_3350_Wireless.JPG
  6. Click Save Settings.

There are 11 channels, why should I only use 1,6, or 11?
Channels in the 2.4Ghz spectrum overlap and interfere with the two channels on either side of them.

Channel 6 for example, actually spans across channels 4,5,6,7, and 8 while Channel 3 spans across channels 1,2,3,4, and 5.

This means that if you were to select channel 3 because 1 and 6 are congested, you are now being interfered with by BOTH channel 1 AND channel 6. In short, if you attempt to avoid the congestion on 1,6, or 11 by choosing a different channel, you are just putting yourself into a position of even greater interference and congestion.

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