Introduction:
The Arris TG3452A is a cable modem router combination unit that provides ethernet and wireless connectivity. Please note, at this time TekSavvy does not support the built-in ATA for TekTalk services.
Hardware Specifications:
DOCSIS 3.0 (32x8) and DOCSIS 3.1 (2x2)
Intel Puma 7 chipset
4 port Gigabit Ethernet Router
Dual band 2.4Ghz 802.11n and 5Ghz 802.11ac
Wireless rating: AC2200 (450n + 1733ac)
Power Adapter: 12V - 2.5A
Web UI Address:
Routed mode (default): 192.168.0.1
Bridge mode: 192.168.100.1
Default User Credentials:
Username: admin
Password: Preshared key (displayed on sticker on bottom of modem)
Wireless Network Details:
Unique; Locate "2.4Ghz/5Ghz" and "Preshared Key" on the label located at the bottom of the modem.
How to Factory Reset:
With the modem powered on, press and hold the RESET button on the rear panel for more than 15 seconds before releasing it.
How to Set Up the WiFi Username & Password
Use the Wizard:
Log into the modem's interface (default IP: 192.168.0.1).
In the "Gateway" section on the left-handed menu, click on Wizard
Follow the prompts.
Alternative Method:
Log into the modem's interface (default IP: 192.168.0.1).
In the "Gateway" section on the left-handed menu, click on Connection, then on Wi-Fi.
Proceed to the following section depending of the task to fulfil:
Updating the SSID and/or the password:
Under the "Home Wi-Fi Network" section, click on the Edit button next to the network to modify (2.4 Ghz or 5Ghz).
Within the new next page, update the "Network Name (SSID)" or the "Network Password".
Enter the CAPTCHA code shown in the picture.
Click on Save.
Repeat the process if needing to update both Wi-Fi networks.
Changing the Wireless Channel:
Under the "2.4Ghz" or "5Ghz Wireless Advanced Settings" select Manual at the "Channel Selection" field.
Select a specific channel at the "Channel" field. The channel bandwidth can also be changed if needed.
Click on Save Advanced Settings.
How to Set Up in Bridge Mode (to use a stand-alone router)
Note: Enabling bridge mode will disable the Wi-Fi interface and router functionality of the modem. Since most vendors are only provisioning one IP address, only one device can be connected at a time when in this mode (most typically a router), which is recommended to do so before switching into bridge mode.
Disconnect the coaxial cable from the Arris
Connect a device via an Ethernet cable to the 1st LAN port
Remove all other Ethernet cables to all other LAN ports
Access the modem's interface, then log into the administrator account.
In Gateway > Summary (which should be the default page after login in), locate Bridge Mode in this page, then select Enable.
After clicking Ok at the prompt, the modem will restart in Bridge mode.
How to Set Up Parental Control
Log into the modem's interface (default IP: 192.168.0.1).
Click Parental Controls in the side menu to display the Parental Controls screen.
To block specific Websites and/or Keywords:
Click the +ADD button on the Blocked Sites or Blocked Keywords
Enter the keyword in the Keyword field or web site URL address in the Web Site field
Click the checkboxes for the days you want access blocked, or click the All Week checkbox for all week.
Set the start time and end time during the specified days (24-hour clock). (0:00 until 0:00 indicates all day, or just click the All Day checkbox.)
Click Save
How to Set Up Port Forwarding
Navigate to the ARRIS TG3452's user interface. (192.168.0.1)
Enter the administrative username and password in the Username and Password fields, then click Login.
If you have not altered your username and password, use the default credentials of admin for the username and password for the password.
Click on the Advanced tab along the left.
Click on the Port Forwarding tab along the left.
Click on the Enable button, to turn on the Port Forwarding function of the modem.
Click on +Add Service button.
Enter the Port Forwarding Service Name for the service you are setting up. Example: Rule 1, click the Connected Device button and select the device you want to port forward to.
Repeat these steps for Rule 2, Rule 3, and Rule 4. (See below)
Click the Add button.
Click Save.
Power cycle the modem.
How to Change the Wireless Channel
Click Connection on the sidebar and Wi-Fi
Scroll down and you will Advanced Settings where you set to Manual instead of Automatic.
Set the channel as desired and click Save Advanced Settings when completed.
Troubleshooting Information
Gallery
