Change your Service Package with MySavvy

In this article, we will cover how to change your service package with the MySavvy self-service portal.

If you do not have a MySavvy account, please see this article on how to sign up.

If you would prefer to have an agent update this for you, please contact us.

What you will need before you begin:

• MySavvy Login

Instructions:

1. Log into your MySavvy Account

2. Click on My Services on the left-hand side

3. Select the Service you would like to change.

4. Select the Change Service button

   Example for Internet:

   

   Example for TekTalk:

   

5. Select the plan you would like to switch to.

   🚩 If you receive an error, typically this is due to having incompatible hardware for the service selected. Please reach out to support to clarify your options.

   Example for Internet:

   

   Example for TekTalk:

   

6. Select Review Changes and review your new billing terms.

7. Select Submit Changes

8. You are all set!

See more details about the power of MySavvy here.